Sales force online course content

Course name : sales force 24*7 technical support
Duration : 35 hours
faculty : Realtime experience
Rs Trainings is a brand and providing quality online and offline trainings to students in world wide.We are giving best online training on salesforce crm
Highlights in our training service:
Every faculty has Real Time experiance .Trained Resources placed in countries like Australia, USA, UK, JAPAN, SWEDEN etc.Any critical issues faced by resource resolved using Teamviewer, webex.Supporting the resource with Top 100 Interview questions.Resume built in best corporate standards according to the job description.We will market the resume for top technolgy countries.After each week a status exam is conducted.offline online trainings are conducted everyday.Weekend trainings for job goers.flexible timings in accordance with the resource comfortability.If version related to any Tool is upgraded. We will send the upgraded information via email.we will develop the Aquintance with Production,development and testing environments.Real time scenarios covered accross Software Development Life Cycle.for every 10 hours One hour catered to resolve the doubts.Explaining bugs and critical issues and development activities 24*7 technical supports sevices.
Course content:
Part#1: CRM Fundamentals
• Introduction to CRM
• Introduction to Sales Cycle
• Understanding the terminologies of CRM

• Introduction to SFDC
• Understanding the workflow of SFDC with a real time example
Part#2: SFDC Basics and Development
• Understanding the terms in SFDC
• Introduction to SFDC Editions
• Creating Objects, Tabs and Apps in SFDC
• Creating layouts and applying hierarchy
• Creating roles and profiles
• Creating workflow rules
• Creating Tasks and Events
• Understanding the SFDC admin system
• Creating relationships between the objects
Part#3: SFDC Advanced Development
• Invoking Apex
• Creating Apex Classes and triggers
• Customization using Apex programming
• Integration to third party systems using SFDC AP
• Introduction to Visual Force
• Creating Visual Force pages
• Creating Packages
• Deploying SFDC
• Using Visual Force in a real time scenario
• Creating Reports and Dashboards
• How CRM is useful in Hospitality, Healthcare, Manufacturing etc

0 Comment "Sales force online course content"

Post a Comment